About Us
Founded in 1989, we are a non-profit making organisation that supports disabled people to live the lives that they choose in Swansea and Neath Port Talbot in South Wales.
Most of our support is commissioned by City and County of Swansea and Neath Port Talbot County Borough Council and we are regulated by Care Inspectorate Wales (CIW).
In our most recent inspection in February 2026, CIW rated us Excellent in Wellbeing, Care & Support and Leadership & Management for our supported living services. Click here to see the latest inspection reports and our annual returns.
People Supported
Hours of Support
Employees
We work with people so that they can have lives which as far as possible are social, local and in their own control.
To do this we offer help and support focused on:
Being healthy and safe in their home and in their lives
Having support to develop skills to improve their life and the people they care about
Developing confidence and skills whether this means finding work, or taking responsibility in their life or within the community
Enjoying their home and managing their money or tenancy
Maximising independence and overcoming the barriers that are encountered along the way
We believe to provide excellent support we must do three things:
1. Pay attention to what matters
We are focused on working with the people we support and their family members in understanding what matters to them. We then plan and arrange the support that is wanted and needed, and check carefully whether this is working.
2. Focus on relationships
We have very long term relationships with most of the people that we support, our Support staff and managers have spent many years alongside these individuals.
It is better caring for people when you have a good relationship and in all relationships things need working on, and we understand this and will work very hard to put things right when they need to improve.
3. Organise together
As a company almost half our shareholders are people we support or family members, these people elect members to sit on our Board.
The people we support check on the quality of our service, and organise a wide range of events and activities that they want.
We are transforming from an organisation that delivers social care to a ‘company’ of people working together to make their lives better.
We work with people so that they can have lives which as far as possible are social, local and in their own control.
To do this we offer help and support focused on:
Being healthy and safe in their home and in their lives
Having support to develop skills to improve their life and the people they care about
Developing confidence and skills whether this means finding work, or taking responsibility in their life or within the community
Enjoying their home and managing their money or tenancy
Maximising independence and overcoming the barriers that are encountered along the way
We believe to provide excellent support we must do three things:
1. Pay attention to what matters
We are focused on working with the people we support and their family members in understanding what matters to them. We then plan and arrange the support that is wanted and needed, and check carefully whether this is working.
2. Focus on relationships
We have very long term relationships with most of the people that we support, our Support staff and managers have spent many years alongside these individuals.
It is better caring for people when you have a good relationship and in all relationships things need working on, and we understand this and will work very hard to put things right when they need to improve.
3. Organise together
As a company almost half our shareholders are people we support or family members, these people elect members to sit on our Board.
The people we support check on the quality of our service, and organise a wide range of events and activities that they want.
We are transforming from an organisation that delivers social care to a ‘company’ of people working together to make their lives better.
Services we Provide
We provide a range of high-quality, person-centred care and support services designed to empower individuals to live fulfilling, independent lives within their communities.
Our services are delivered by experienced, compassionate teams who are committed to promoting dignity, choice and wellbeing.
Our approach
Our approach is built around putting people first. We are committed to delivering high-quality, person-centred support that promotes independence, choice and meaningful participation in everyday life.
We combine proven approaches, skilled staff and ongoing collaboration with individuals, families and professionals to ensure the best possible outcomes for the people we support.
Supporting people to live the life they choose
We have produced the following video which highlights the various activities that our service users participate in, as well as showing the things that matter to them.
What's on?
To see more of what is currently going on at Community Lives, visit our Community Projects page.
We also regularly share posts of what's going on, on Facebook and Instagram.
Join us
Like the sound of what we do? Do you feel like you could be a part of the Community Lives family?
We are always recruiting, you can check out the benefits of working with us or you can go directly to our current vacancies page.