About Us
We are a non-profit making organisation that supports disabled people to live the lives that they choose in Swansea and Neath Port Talbot in South Wales.
Our story...
We have existed since 1989 and currently we employ 450+ staff, we support 170 people, and we deliver 12,000+ hours of support to these people every week.
Most of our support is commissioned by City and County of Swansea and Neath Port Talbot County Borough Council and we are regulated by Care Inspectorate Wales (CIW).
In our most recent inspection in February 2026, CIW rated us Excellent in Wellbeing, Care & Support and Leadership & Management for our supported living services. Click here to see the latest inspection report.
Living a good life
We work with people so that they can have lives which as far as possible are social, local and in their own control.
To do this we offer help and support focused on:
Being healthy and safe in their home and in their lives
Having support to develop skills to improve their life and the people they care about
Developing confidence and skills whether this means finding work, or taking responsibility in their life or within the community
Enjoying their home and managing their money or tenancy
Maximising independence and overcoming the barriers that are encountered along the way
Having good support
We believe that to do this we must do three things:
Pay attention to what matters
We are focused on working with the people we support and their family members in understanding what matters to them. We then plan and arrange the support that is wanted and needed, and check carefully whether this is working.
Focus on relationships
We have very long term relationships with most of the people that we support, our Support staff and managers have spent many years alongside these individuals.
It is better caring for people when you have a good relationship and in all relationships things need working on, and we understand this and will work very hard to put things right when they need to improve.
Organise together
As a company almost half our shareholders are people we support or family members, these people elect members to sit on our Board.
The people we support also recruit staff, run training, check on the quality of our service, and organise a wide range of events and activities that they want.
We are transforming from an organisation that delivers social care to a ‘company’ of people working together to make their lives better.
